ANDERSON UNIVERSITY

IT Support Professional: Online Certificate Program

Kick-start your career in IT with the IT Support Professional Certification Course. This comprehensive course bundle includes CompTIA IT Fundamentals+ and CompTIA A+ courses. Gain the skills and knowledge you need to increase your earning potential in the world of IT in just a few months.

A woman wearing a headset talks to a customer on the phone
A woman working at a desk. In front of her are a desktop monitor and laptop

This IT Support Professional Certificate Program is a great fit for:

  • Individuals interested in a career in technology
  • Recent high school graduates
  • Any student, IT professional or aspiring STEM professional who wants to build skills and thrive in a booming industry

About the Online IT Support Professional Certificate Program

COURSE LENGTH icon

COURSE LENGTH

9 weeks

TIME COMMITMENT icon

TIME COMMITMENT

15-20 hours per week

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How Much Does a IT Support Professional Certificate Cost?

We believe higher education should be accessible to everyone. You can choose to pay in full or enroll in a convenient payment plan. Connect with an admissions counselor to explore the payment options available to you.

$4,000*

Total cost of program

*Payment Plan Details: Enrollment requires a minimum deposit of $500. Installment payments will begin 30 days after the course start date.

The IT Support Professional Certification includes access to the CompTIA IT Fundamentals+ and CompTIA A+ programs. By earning your certificate, you will build the groundwork for increased earning potential and a long career in IT.

In the CompTIA Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. After learning how to configure operating systems and networks, manage files and help users through various computer problems, you’ll be prepared to take the CompTIA IT Fundamentals certification exam.

The CompTIA A+ course will expose you to the technologies and skills you need to support a hybrid team’s hardware and software needs. Though technology is constantly evolving, earning your CompTIA A+ Certification will ensure you have the skills needed to keep up with the changes. You’ll learn to keep multiple operating systems running smoothly, manage risk, ensure compliance, perform software integration, implement cryptography, deploy new technology, and more. When you finish, you’ll be prepared for the CompTIA A+ exam.

Fast Facts

15%

PROJECTED GROWTH OF COMPUTER OCCUPATIONS

75,000

NUMBER OF IT SUPPORT SPECIALIST JOB OPENINGS PER YEAR

$27.84

AVERAGE HOURLY WAGE FOR ENTRY-LEVEL IT SUPPORT SPECIALISTS

U.S. Bureau of Labor Statistics

Career Paths

Customer Support Technician
Desktop Support Analyst
End User Computing Technician
Field Service Technician
Help Desk Technician Service Desk Analyst
Support Representative
Technical Support Specialist

The median annual wage for an IT support specialist is $49,770.

-U.S. Bureau of Labor Statistics

Is this online IT Support Professional Certificate Program right for me? 

  • Do you have excellent communication skills and enjoy engaging with people to work through challenges?  
  • Are you a problem-solver who thrives in finding solutions and resolving conflicts?  
  • Are you empathetic, patient, and able to handle interactions with professionalism and composure?  
  • Can you adapt quickly to changing situations and multitask effectively in a fast-paced environment?  
  • Are you detail-oriented and able to efficiently navigate and utilize a variety of computer-based tools and systems? 

Inquire Today

Ready to begin your career journey or have more questions? Connect with a Workforce Training Specialist today!

Thank you for your interest! You have an exciting journey ahead. Keep an eye on your inbox for more information