ANDERSON UNIVERSITY

IT Helpdesk Administrator: Online Certificate Program

Build your base for a career in IT by earning your IT Helpdesk Administrator Certification. This comprehensive course bundle includes CompTIA A+ and Network+, which will help you gain the skills and knowledge necessary to install, repair, troubleshoot, upgrade and maintain computer systems.

A woman wearing a headset talks to a customer on the phone
A woman wearing a headset stands in front of a computer

This IT Helpdesk Administrator Certificate Program is a great fit for:

  • Individuals interested in a career in technology
  • Recent high school graduates
  • Any student, IT professional or aspiring STEM professional who wants to build skills and thrive in a booming industry

About the Online IT Helpdesk Administrator Certificate Program

COURSE LENGTH icon

COURSE LENGTH

240 hours

TIME COMMITMENT icon

TIME COMMITMENT

15-20 hours per week

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How Much Does a IT Helpdesk Administrator Certificate Cost?

We believe higher education should be accessible to everyone. You can choose to pay in full or enroll in a convenient payment plan. Connect with an admissions counselor to explore the payment options available to you.

$4,000*

Total cost of program

*Payment Plan Details: Enrollment requires a minimum deposit of $500. Installment payments will begin 30 days after the course start date.

The IT Help Desk Administrator Certification program provides you with the essential skills and certifications required to excel in an entry-level IT role. The bundle consists of CompTIA A+ and CompTIA Network+, which will prepare you for the corresponding exams. By the end of the program, you’ll know how to install, build, upgrade, repair and configure computers and how to troubleshoot, diagnose and prevent various technical problems. You’ll also have the knowledge needed to use and maintain a wide range of networking technologies and have proficiency in networking administration and support.

Upon completion of the program, learners will be prepared to take the CompTIA A+ 220-1101 and CompTIA A+ 220-1102 and Network+ N10-008 certification exams.

Fast Facts

15%

PROJECTED GROWTH OF COMPUTER OCCUPATIONS

19,500

NUMBER OF IT SUPPORT SPECIALIST JOB OPENINGS PER YEAR

$20.41

AVERAGE HOURLY WAGE FOR EARLY-CAREER COMPUTER SUPPORT SPECIALISTS IN INDIANA

U.S. Bureau of Labor Statistics

Career Paths

Customer Support Technician
Desktop Support Analyst
End User Computing Technician
Field Service Technician
Help Desk Technician
Service Desk Analyst
Support Representative
Technical Support Specialist

The median annual salary for computer support specialists in Indiana is $60,110.

-U.S. Bureau of Labor Statistics

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Is this online IT Helpdesk Administrator Certificate Program right for me? 

  • Are you curious about technology and computers?  
  • Do you like helping the people in your life work through their challenges with technology?  
  • Do you have a knack for resolving problems and enjoy coming up with practical solutions to ensure digital systems run smoothly?  
  • Are you in search of a program that provides a recognized certification, validating your skills and enhancing your professional profile in computer support?  
  • Are you open to exploring basic security concepts to better understand how to maintain the safety of digital information?  
  • Do you require a flexible learning approach that accommodates your current schedule while you learn about computer support? 

Why Choose Anderson University?

  • You’ll earn an accredited professional certificate, which provides quality education and offers job-ready skills.
  • You can balance your studies and personal commitments with our flexible online learning modality.
  • Tuition is highly affordable, and each certificate program offered is carefully matched with in-demand industries, meaning you can earn back your investment after you start working.
  • You'll acquire practical skills through immersive learning experiences, ensuring you’re prepared for a bright future in your chosen field.

Inquire Today

Ready to begin your career journey or have more questions? Connect with a Workforce Training Specialist today!

Thank you for your interest! You have an exciting journey ahead. Keep an eye on your inbox for more information

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